FAQ
The warranty will apply only if the product is defective. Please open a Technical Support ticket (see website footer section) or send us email to [email protected] if you experience any issue with our products.For all products that are under warranty United Chargers will issue a replacement unit free of charge. United Chargers will cover shipping and handling expenses for both the replacement unit and, the return shipping for the defected unit. See the full Warranty Terms and Conditions in the Policies page.
Due to certification requirements for connectivity of cables to metal enclosures, the Grizzl-E enclosure might look somewhat similar to the metal enclosure used on the first version of JuiceBox, but this is where any similarities end. Grizzl-E is an inexpensive non-smart EVSE with DIP switches inside the box to control the maximum output current. JuiceBox is a smart and significantly more expensive connected EVSE with Wi-Fi and has the ability to adjust maximum currents through the app. Grizzl-E is NOT associated or related in any way with the respected and trademarked products of EnelX's previous-generation JuiceBox. All trademarks mentioned belong to their respected owners.